Spartan Nash Family stores Customer satisfaction survey

Customer satisfaction signifies the quality and service of a company to its customers. The feedback from the customers depends upon the service and quality of food.  Customer satisfaction is linked to positive ideas while dissatisfaction is to with purchase regret. Customer loyalty and satisfaction reflects the likelihood of repurchasing products. Spartan Nash customer satisfaction survey is to measure issues such as the likelihood of repurchase, overall satisfaction, and likelihood.

The intention of the survey is to know customers perception towards the service, quality of food and experience with a company’s offerings. To improve customer experience, collecting and analyzing customer feedback is the best way of understanding customers. This is reason SpartanNash is conducting the SpartanNash Family Stores Customer Survey. For the successful running of the company, it should understand that customer experience and satisfaction drives sales.

Feedback from you is more important to the company because it helps the company to find gaps in their business.  When you take the SpartanNash Family Stores Customer Survey You will get a chance to win a $1,000 gift card when you complete the survey.

About SpartanNash:

Spart Nash is an American food distributor and grocery store retailer headquartered in Byron Center. in terms of revenue, it is the largest food distributor serving military commissaries and exchanges in the United States. the company operates 167 retail stores and their businesses include distributing food to military commissaries, independent grocers, and corporate-owned retail stores.

In addition to a wide range of locally purchased products, groceries, and fresh produce, SpartanNash offers other services that consumers have come to expect. in addition to a quality product mix, the company’s numerous value-added services and innovative programs assist customers in all areas of the retail business, including the expertise to help gain and maintain a competitive edge. Spartan Stores and Nash Finch merged and formed SpartanNash company. The official name change was to occur May 2014 but a new site with the official new name and logo opened.

SpartanNash Family Stores Customer Survey:

Needs:

  • A mobile device or PC with Internet access.
  • A SpartanNash purchase receipt with a survey invitation.
  • A basic understanding of English.

Instructions: 

  1. Visit spartannashguestexperience.survey.marketforce.com to begin the survey.
  2. Enter the store number, date, and time from your survey invitation.
  3. Answer all questions candidly.
  4. Fill out your contact information.
  5. Submit the survey.

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