For the successful functioning of a business, guest satisfaction is essential. The guest satisfaction survey is the best way to know the views and experience of the guests when ey visit their stores. In the survey, the company asks important questions which would further help in their growth. Regular practice of the survey helps them to survive in this competitive world. The survival of the company depends on what measures they take after the survey. The survey may be face to face interview, phone interview, mail questionaries.
The most important part of the survey is what it does with their feedback survey. The Buca di Beppo guest satisfaction survey collects feedback from their about their experience when they visit one of their restaurants. Buca di Beppo analyzes the feedback it receives and acts on the information it gets from its guests. It takes the measures where the customers are not satisfied with the company. This would help the company to regain their customer’s trust. The company make changes according to its guests. This shows how the company values its guests.
The Buca di Beppo Restaurant:
It is an American restaurant chain specializing in Italian-American food. The chain is known for its vintage photographs. The food at Buca di Beppo is served family style, each item served shared by the dining party. Some locations also have a lunch menu, featuring individual-sized portions. Each room at Buca is themed, and all restaurants have a Pope table—the largest single table, round, in a room by itself, with a bust of the Pope as the centerpiece.
The restaurant serves fresh bread, soups, salads, entrees and desserts for lunch. Appetizers, pizzas, chicken dishes for dinner. They also serve different kinds of wines. Buca introduced a Buca Mia, meaning My Cellar, menu with less-expensive portions. The chain operates more than 100 restaurants worldwide.
The Buca Di Beppo Guest Satisfaction Survey:
- A valid restaurant receipt with a survey invitation
- A PC, laptop or mobile device with Internet access
- A basic understanding of English
- Visit www.bucafeedback.com.
- Type the check number printed on your survey invitation/receipt.
- Enter the store number.
- Select the date of service, time and how you dined.
- Answer all survey questions truthfully.
- Specify whether you would like to enter the survey prize drawing.
- Enter your contact information.
- Submit the survey.